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 To contact Allcam, please fill in the form below, if you already have an order No kindly enter it in the subject field to help us to locate your order.
Our Birmingham store is open to the public,
if you wish to buy or collect your items from our site, please do
make prior appointment to avoid excessive waiting.
Visiting times: 9:30 - 17:30 Monday - Friday ( excluding bank holidays, with prior
appointment only)
Do you deliver to addresses other
than the credit card billing address?
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Yes. If it is your 1st order, then your credit card payment
must pass the 3D
secure authentication, or if you made payment via Paypal,
the shipping address must be a Paypal-"confirmed"
address. For returned customers we can normally ship to any
address you like.
3D Secure is a system developed by Visa & Master to combat
card fraud, the card holder's identity was checked by the
card issuing bank to ensure the card is only used by the right
owner.
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| By Email |
salesATallcam.co.uk (please
replace AT with @) |
| By mail |
Allcam Mobile Products Ltd
Merit House
Stanhope Street
Birmingham B12 0UX
Tel: 0115 8226589
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| By fax |
0709 2089698 |
| Complaint |
If you have any complaint, please send an Email to supportATallcam.biz
(please replace AT with @) with the following
details:
- The order number;
- The item description;
- The problem you are facing with the products;
- The problem you are facing with our sales / support team
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Our Ethical Policy
Allcam is committed to a greener environment. We never encourage our customers to buy anything unnecessary for their purpose. Most of our packaging materials are recycled in our own warehouse. We have honoured our obiligation for recycling electric and electronic waste. Our WEEE Reg No is 9067, our customer can return their waste electric and elctronic goods via their local WEEE recycling points managed by Valpak (www.recycle-more.co.uk).
Allcam is also committed to a better future for UK. The habit of import-cheap and consume-big were proved to be unsustainable. We are trying to boost our export and aim to balance our import and export in 5 years, which is important for UK economy to regain its strength weakened by decades of trade deficit.
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