Allcam Mobile Products Limited
CONSUMER TERMS OF SALE
PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN
A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE
1. Format of the Contract
1.1 These terms of sale apply to all goods supplied by Allcam Mobile Products Ltd, Merit House, Stanhope Street, Birmingham B12 0UX, registered in England and
Wales No. 4419714 (the "Supplier"), VAT registration No.: 813706346.
1.2 No contract exists between you and the Supplier for the sale of any goods
until the Supplier has received and accepted your order and the Supplier has
received payment in full (in cleared funds). Once the Supplier does so, there
is a binding legal contract between us.
1.3 By way of clarification, an acknowledgment of your order will be sent
to you via e-mail when you place your order, but acceptance of your offer
to buy the goods will not take place until after your payment is taken
and you receive your acceptance e-mail. It is at this point that a binding
legal contract is created and any contract is subject to these Terms and
1.4 The contract is subject to your right of cancellation (see below).
1.5 The Supplier may change these terms of sale without notice to you in relation
to future sales.
2. Description and price of the goods
2.1 The description and price of the goods you order will be as shown on
the Supplier´s website at the time you place your order.
2.2 The goods are subject to availability. If on receipt of your order the
goods you have ordered are not available in stock, the Supplier will inform
you as soon as possible and refund or re-credit you for any sum that has been
paid by you or debited from your credit card for the goods.
2.3 Every effort is made to ensure that prices shown on the Supplier´s
website are accurate at the time you place your order. If an error is
found, the Supplier will inform you as soon as possible and offer you
the option of reconfirming your order at the correct price, or canceling
your order. If the Supplier does not receive an order confirmation within
14 days of informing you of the error, the order will be canceled automatically.
If you cancel, the Supplier will refund or re-credit you for any sum
that has been paid by you or debited from your credit card for the goods.
2.4 In addition to the price, you may be required to pay a delivery charge
for the goods.
3.1 Payment for the goods and delivery charges can be made by any method
shown on the Supplier´s website at the time you place your order. Payment
shall be due before the delivery date and time for payment shall be of the
3.2 There will be no delivery until cleared funds are received.
3.3 Payments shall be made by you without any deduction whether by way
of setoff, counterclaim, discount, abatement or otherwise unless you
have a valid court order requiring an amount equal to such deduction
to be paid by the Supplier to you.
4.1 The goods you order will be delivered to the address you give when you
place your order, except that some deliveries are not made outside the United
4.2 Delivery will be made by Royal mail or courier service. Supplier
shall not held responsible for any late, wrong, or non- delivery by
the delivery service provider. However evidence of delivery can always
4.3 If you deliberately fail to take delivery of the goods (otherwise
than by reason of circumstances under control of the Supplier) then
without prejudice to any other right or remedy available to the Supplier
, the Supplier may:
4.3.1 store the goods until actual delivery and charge you for reasonable
costs (including insurance) of storage; or
4.3.2 sell the goods at the best readily obtainable price and (after
deducting all reasonable storage and selling expenses) account to
you for any excess over the price you agreed to pay for the goods
or charge you for any shortfall below the price you agreed to pay
for the goods.
4.4 If you fail to take delivery because you have canceled your contract
under the Distance Selling Regulations the Supplier shall refund or
re-credit you within 30 days for any sum that has been paid by you or
debited from your credit card for the goods, less any expenses incurred
for failed delivery.
4.5 Every effort will be made to deliver the goods as soon as possible
after your order has been accepted. However, the Supplier will not be
liable for any loss or damage suffered by you through reasonable or
unavoidable delay in delivery. In this case, the Supplier will inform
you as soon as possible.
5.1 The goods are at your risk from the time of delivery
5.2 Ownership of the goods shall not pass to you until the Supplier has received
in full (in cash or cleared funds) all sums due to it in respect of:
5.2.1 the goods, and
5.2.2 all other sums which are or which become due to the Supplier from
you on any account.
5.3 The Supplier shall be entitled to recover payment for the goods notwithstanding
that ownership of any of the goods has not passed from the Supplier.
6. Your right of cancellation
6.1 You have the right to cancel the contract at any time up to the end of
7 working days from date of delivery (see below).
6.2 To exercise your right of cancellation, you must give written notice to
the Supplier by letter, fax or e-mail, at the fax number or e-mail address
shown in the "contact us" page of our website, giving details of
the goods ordered and (where appropriate) their delivery. Notification by
phone is not sufficient.
6.3 If you exercise your right of cancellation after the goods have
been delivered to you, you must make sure that the item(s) is (are)
in saleable condition. If the item(s) is (are) not in saleable
condition, we might apply 10 - 40% restocking fee depending
on the condition of your return.
6.4 The goods must be returned to the address shown in the "Contact
US" page of the website. You must take reasonable care to ensure
the goods are not damaged in the meantime or in transit.
6.5 Once you have notified the Supplier that you are canceling the contract,
the Supplier will refund or re-credit you within 30 days for any sum
that has been paid by you or debited from your credit card for the goods
less any expenses incurred.
6.6 If you do not return the goods as required, the Supplier may charge you
a sum not exceeding the direct costs of recovering the goods.
6.7 You do not have the right to cancel the contract if the order is for computer
software which has been unsealed by you, or for consumable goods which, by
their nature, cannot be returned.
7.1 All goods supplied by the Supplier are warranted free from defects for
12 months from the date of supply (unless otherwise stated). This warranty
does not affect your statutory rights as a consumer.
7.2 This warranty does not apply to any defect in the goods arising
from fair wear and tear, willful damage, accident, negligence by you
or any third party, use otherwise than as recommended by the Supplier,
failure to follow the Supplier´s instructions, or any alteration or
repair carried out without the Supplier´s approval.
7.3 If the goods supplied to you are damaged on delivery, you should notify
the Supplier in writing via the e-mail address or fax number shown in the
"Contact US" page of the website within 7 days.
7.4 If the goods supplied to you develop a defect while under warranty or
you have any other complaint about the goods, you should notify the Supplier
in writing via the e-mail address or fax number shown below, as soon as possible,
but in any event within 7 days of the date you discovered or ought to have
discovered the damage, defect or complaint.
7.5 You should return the goods to the Supplier within 30 days from
the date the return is authorized. Otherwise you you would have to make
a new returns request again as per 7.4. The goods must be returned to
the address shown in the "Contact US" page of the website.
You must take reasonable care to ensure the goods are not damaged in
the meantime or in transit.
7.6 If the goods returned is subsequently tested to be working normally, you
need to pay the postage to get it back, and we may also apply testing fee.
8. Limitation of Liability
8.1 the Supplier´s total liability in contract, tort (including
negligence or breach of statutory duty), misrepresentation, restitution
or otherwise, arising in connection with the performance or contemplated
performance of this agreement shall be limited to the price paid for
8.2 Nothing in these conditions excludes or limits the liability of the Supplier
for death or personal injury caused by the Supplier´s negligence or fraudulent
8.3 If you are a business customer the Supplier shall not be liable to you
for any indirect or consequential loss or damage (whether for loss of profit,
loss of business, depletion of goodwill or otherwise), costs, expenses or
other claims for consequential compensation whatsoever (howsoever caused)
which arise out of or in connection with this agreement.
9. Data Protection
The Supplier will take all reasonable precautions to keep the details of
your order and payment secure but unless the Supplier is negligent,
the Supplier will not be liable for unauthorized access to information
supplied by you.
10. Applicable Law
These terms of sale and the supply of the goods will be subject to English
law and the English courts will have jurisdiction in respect of any dispute
arising from the contract.